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Thursday, November 3, 2011

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5:00 – 5:30 Tour of Google Headquarters with Tasha Bergson-Michelson
Librarian and Search Education Curriculum Fellow

5:30 – Dan Russell on “Sensemaking”
Google Senior Research Scientist, Search Quality & User Happiness
Sensemaking is what you do when you collect, organize and restructure information to come to some deeper understanding. In essence, it’s the process we follow when we research complex historical topics or when we solve an everyday problem like buying a refrigerator. I’ll talk about ways that people do sensemaking, some best practices and how you can improve your sensemaking behavior.

7:00 – Dinner in Google’s cafeteria

More about Dan Russell
Daniel Russell is a Senior Research Scientist, Search Quality & User Happiness at Google where has been working in the area of search quality, with a focus on understanding what makes Google users happy, skilled and competent in their use of web search. He is sometimes called a search anthropologist because of his focus on understanding how people use the tools of technology to amplify their intelligence. His research methods draw equally on ethnography and field work, lab studies, classical usability analysis, eyetracking experiments and large-scale logs analysis. Recently he co-edited with Peter Pirolli a special issue on “Sensemaking” for Human-Computer Interaction Journal, vol. 26, n. 1 & 2 (April, 2011) and co-authored the introduction to the issue.

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