The Redwood City Public Library seeks a dynamic, enthusiastic, technologically savvy, and community-focused manager to manage the Customer Experience division of the Library, and to serve as part of a highly effective management team for the Library.
Under General direction of the Library Director, the Library Division Manager provides highly complex staff assistance to the Library Director, and manages, directs, supervises, and coordinates services of the Downtown Library’s Customer Experience division. Typical duties may include, but are not limited to, managing the following elements of library services: front-line customer service; selecting, cataloging and processing of library materials; information technology services and projects; virtual services; library page staff; and the Downtown computer lab.
The position requires extensive knowledge of contemporary customer service approaches; principles of collection management and organization; project management; trends in library technology; web design, social media, and electronic resources; and management and mentorship of professional and paraprofessional library staff. The Library Division Manager assists in the preparation and administration of the departmental budget; and supervises specialized work teams.
THE IDEAL CANDIDATE
The ideal candidate will work proactively with others to achieve the Library’s strategic goals in a fun, creative, fast-paced, innovative team environment. While the position is based at the Downtown Library, the Library Division Manager is responsible for numerous projects and services that impact all four Redwood City Public Library locations, and the ideal candidate will bring flexibility, an eye to the future, and a big picture view of library services to their decision-making processes.
ABOUT THE CITY
The City of Redwood City is a San Francisco Bay Area community located in the heart of Silicon Valley, the technology-rich region extending from the San Francisco shoreline to the foothills of the Santa Cruz Mountains. Redwood City is the third largest city within the County of San Mateo, with over 84,000 residents. The city enjoys an average of 255 sunny days a year, which it boasts via the city slogan: “Climate Best by Government Test”. We are a community that believes in working together to maintain and improve our quality of life. In fact, the City Council of Redwood City formally adopted a “Core Purpose” – Build a Great Community Together. This represents our commitment to community building, which is a crucial part of how we do business every day. Become a part of the team and join us in building a great community!
Salary: $9,323 – $11,185 monthly
Posting closes: 12/4/15 at 5:00p
FOR MORE INFORMATION AND TO APPLY
Please visit the online job listing.