JOB: Portal Content & Insights Strategist, Adobe Systems, San Jose

This role will be integral in choosing the secondary research of most value to the target customers of our internal knowledge management portal, and in helping those in the Marketing & Customer Insights team derive the most value from the portal.

Specific job tasks include:
-Managing our subscriptions to third-party research, including evaluation of content performance (e.g., downloads, impact on the business) over time
-Training those in MCI and elsewhere in the company on how to best leverage the portal: ensure they understand what’s available on the portal and elsewhere that will help them conduct impactful research that builds on what is already known
-Delivering business insight through collaborating with other insight teams to synthesize syndicated content with other data streams
-Ensuring the knowledge portal is constantly updated with new and valuable data and insights that can drive business decisions
-Creating training and promotional materials that build awareness and use of Goldmine

What you’ll need to succeed:
-Bachelor’s Degree required, MLS or MBA preferred
-At least 5-7 years’ experience in knowledge management
-Experience with managing budgets and contracts
-Familiarity with existing third-party vendors in the technology space (e.g., IDC, Gartner, etc.)
-Ability to synthesize secondary research with primary research and other data to net out key insights in narrative form
-Ability to act as a trusted internal consultant on knowledge management
-Self-starter who looks for ways to derive greater value from our knowledge management system as needs evolve
-Effective oral and written communication skills, analytical skills and financial acumen
-Experience with InDesign/graphic design, with the aim of visually netting out key insights from research
-Ability to foster a positive team environment
-Comfort in working in fast-moving environment
-A team-player, collaborative, mindset is essential

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.

Additional information and application instructions available online.

Open until filled.