JOB: Digital Literacy Specialist, Central Library, Santa Rosa

THE POSITION

Please see here for full details about this position.

Under general direction, develops programs to fulfill the technology learning needs of communities served; provides public-access digital literacy services through the Library’s drop in media centers, organized learning opportunities and/or individual coaching; and performs related work as required.

TYPICAL TASKS

Typical tasks include, but are not limited to:

  • Responsible for all aspects of the design and implementation of digital literacy initiatives and programs to enhance information technology use and proficiency in communities served.
  • Provides a framework for assisting the public in accessing, analyzing, evaluating, and participating in various electronic and media resources.
  • Cultivates and maintains working relationships to build a network of digital inclusion stakeholders who might also assist with implementing unique and engaging programming for Library users and the public.
  • Develops programs to assist in meeting the public’s technology learning needs and to enrich the public’s access to digital information.
  • Provides one-on-one guidance and support to library customers pursuing individualized design and technology projects.
  • May manage drop in media centers and provide hands on training using computer lab/studio resources.

MINIMUM QUALIFICATIONS

Education and Experience: Graduation from a college or accredited university with a Bachelor’s degree in Education, Information Technology, or equivalent related education AND at least two (2) years of experience developing and implementing digital literacy curriculum and programs and/or teaching technology skills to adults and/or teens. Experience in providing services in a Library, to multiple service outlets, in a multicultural environment, and working with volunteers is highly desirable.

KNOWLEDGE & ABILITIES

Knowledge of:

  • Demonstrated effectiveness in community-based programs, including program design, implementation, and evaluation.
  • Management principles and practices, including goal setting, program development, implementation, evaluation, and project management.
  • Digital literacy programming and best practices.
  • Basic hardware and software operating principles and basic troubleshooting for computer systems to isolate problems.

Ability to:

  • Collaborate effectively with a diverse range of people.
  • Develop programs that prepare us for the future of educating the public in digital literacy and are strategic for replication.
  • Operate modern office equipment, including library computer system and equipment, copiers, printers, and software programs; access, retrieve, enter, and update information using a computer workstation.
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

Full job description and application instructions available online.