The Access Services Evening/Weekend Coordinator provides public service, technical processing for circulation functions, such as borrowing and lending activities, administrative reporting, and other LA IV duties that require an understanding of the library, its collection, classification scheme, catalog, and computer systems. Works independently with minimum supervision, exercises independent judgment, consults and makes decisions or recommendations regarding the daily functioning of the Link+/ILL operation. This includes policies or operational procedures. Reports to the Head of Access Services.
• Working hours: 37.5 hours/week
• Required hours: Nights & weekends – Includes shifts until 12 midnight
Library and shift hours are subject to change
• Performs general Access Services (Circulation/Reserves) tasks, i.e., charging and discharging material, processing access/borrowing applications, collecting and recording fines, answering inquires (online and in person), interpreting and applying library policies, etc.
• Provides a high level of service to members of the University of San Francisco community and campus guests.
• Supervises scheduling of library classrooms, coordinates department staff schedules, and maintains library building hours as primary point person for library scheduling activities.
• Coordinates scheduling communications within the library and with USF partners across campus.
• Supervises Access Services student assistants, assigning and supervising student work relevant to maintaining good stacks condition, efficient circulation procedures, library security, etc.
• Opens and closes the library at appointed hours.
• Performs duties appropriate to the LA IV classification including mending/bindery preparation, processing materials for Course Reserves, processing holds, recalls, and other departmental notices, etc.
• Provides Interlibrary lending, document delivery and Link+ processing/support.
• Creates and maintains departmental documentation of workflows, procedures, and policies.
• Participates in cross training to ensure all departmental responsibilities are performed in case of temporary absence of personnel.
• Participates in staff development activities and stays current with Access Services/circulation best practices.
• Contributes to library outreach events and displays, as schedule permits.
• Serves on Library and USF committees, as requested.
• Special projects and other duties, as assigned.
Equivalent of 3 years performing work relevant to the position in a college or university library preferred, including knowledge of basic Access Services functions in an automated ILS environment (e.g., Innovative Interfaces Sierra). Four years of higher education (120 units) or an equivalent combination of education and experience. Excellent written and verbal communication skills. Excellent computer skills including knowledge of Microsoft Word/Excel. Must possess excellent organizational skills including ability to maintain records with great attention to detail. Should be self-motivated, flexible and capable of working independently with a minimum of supervision. Should have the ability to analyze, evaluate, assess and solve problems and improve services, policies and procedures.
Additional Knowledge, Skills, and Abilities
Experience building and maintaining staff and library resource schedules. Experience using scheduling software, e.g., Google Calendar and/or other online calendar systems. Demonstrated troubleshooting and problem solving skills. Self-motivated with initiative and flexibility in order to respond to changing needs and priorities. Team player that works harmoniously with colleagues. Capable of working with minimum supervision; able to make decisions independently, within the framework of departmental and library policies and goals.
Full job description and application instructions available online.