JOB: User Experience/Web Design Librarian, University Of San Francisco, San Francisco

Job Summary

The Jesuit University of San Francisco’s Gleeson Library | Geschke Learning Resource Center seeks an engaged, innovative, and enthusiastic individual for the position of User Experience /Web Design Librarian. In our search for a new colleague, we look for someone with expertise in web design and user experience who is looking to contribute to a collaborative vision for library systems. This individual will help assess, improve, and integrate library web interfaces to support a cohesive library web presence and seamless resource discovery for our patrons. The User Experience / Web Design Librarian provides technical & design expertise as well as broad coordination for the assessment, accessibility, and functionality of the library’s digital and technology initiatives. The position will work closely with staff in all library departments to provide library services to support USF’s diverse and socially responsible learning community.

Job Responsibilities

The User Experience / Web Design Librarian will have primary responsibility for the assessment, integration, and usability of the library’s web interfaces for resource discovery, including, but not limited to, the integrated library system (III/WebPac/Encore), discovery service (EBSCO/EDS), resource guides and room booking services (Springshare), digital and special collections systems, and library web sites. Duties include, but are not limited to, developing assessment strategies (service design methodologies, customer journey mapping, usability testing) to test the usability, accessibility, and effectiveness of the library’s web presence, and acting on that feedback to improve library systems web interfaces. In addition, this position will provide regular reports on the usage of all elements of the library’s web presence to inform library workflows and communicate the impact of library digital services on the student experience. Additional duties include: communication with library staff regarding web interface functionality, configuration, and accessibility; working closely with University departments such as ITS, web services, and the Office of Marketing and Communication to harmonize library web strategies with University policy; collaborating with library and University staff to develop strategies for assessment and improvement of library services.

Other responsibilities:

Librarians at the University of San Francisco are expected and encouraged to participate in local and national professional organizations; engage in service to the USF community; act as a liaison to one or more academic departments, and may have other duties as assigned. Evening and weekend hours may be required. Librarians are part of the USF Faculty Association (USFFA), an AFT collective bargaining unit. Appointment is at the Assistant Librarian level.

Minimum Requirements

ALA accredited MLIS or MLS degree; at least two years full-time experience (or the equivalent) in an academic library; experience with web development, conducting user studies, and library systems; must be highly service-oriented, and able to collaborate positively with faculty, colleagues, administrators, and information technologists. Demonstrated knowledge of and/or experience with information technologies relevant to web site design and maintenance, such as Drupal, HTML5, CSS, Javascript, and XML. Demonstrated experience in addressing usability issues and accessibility standards, including a knowledge of how these standards affect web design and user experience. Demonstrated skill and experience in conducting user testing and feeding results into future system iterations. Experience with some combination of the following:

XML, APIs, web services, open source software development, content management systems, or other comparable tools. Excellent oral and written communication skills. Ability to work effectively in a library technology environment that offers 24/7 information access. Ability to effectively troubleshoot technical problems, isolate causes, and implement solutions.

Additional Knowledge, Skills, and Abilities

Experience or demonstrated understanding of standard browser display and application technologies (HTML, XML, CSS, JavaScript, PHP, jQuery, CGI, XSLT), including usability accessibility and cross-browser compatibility issues. Demonstrated skill in two or more of the following areas: building websites using responsive design techniques; use of code repositories and tools (e.g., BitBucket; github; git; redmine; etc.); systems integration techniques (e.g., API, web services); software development methodologies (e.g., agile; Scrum; waterfall, etc.); delivery of multimedia content in accessible formats. At least two or more years’ related experience in a library systems environment within an academic library setting. Early career librarians are encouraged to apply.

Full job description is available here.