JOB: Library Assistant-Journey Level, Contra Costa County,

The Position

Bargaining Unit: Local One

Love books? Love to share your love of reading with other people? Then we have a job for you!
It is an exciting time to work for the Library Department in Contra Costa County!  Our vision is to empower an environment of lifelong learning and cultural enrichment by stimulating learning and literacy, inspiring creativity, and integrating arts, culture and history into the lives of our community. We are seeking qualified individuals to fill permanent full-time, permanent part-time and permanent intermittent Library Assistant-Journey Level vacancies throughout Contra Costa County. Library Assistant-Journey Level responsibilities include helping library patrons locate information, checking-in and out materials, entering patron registrations, updating patron files, and assist with the use of various reference sources, instructing patrons on the use of library resources and assisting at the circulation desk.

The ideal candidate will have a proven track record demonstrating the following:

  • Strong customer service skills
  • Ability to communicate effectively orally and in writing with a diverse population
  • Experience using a variety of computer applications and software
  • Analytical and critical thinking skills
  • Proficient time management skills

Characteristics of the ideal candidate:

  • Adaptable to work in an environment with direction given from multiple sources with shifting priorities
  • The ability to work effectively under pressure and with interruptions
  • Flexible enough to work independently and cooperatively in a paraprofessional support role or in a team environment
  • Eager to learn new technologies associated with learning resources
  • An interest in books, web-based library tools, references and other information sources

To read the complete job description, please visit the website,  The eligible list established from this recruitment may remain in effect for one year.

WRITTEN EXAM DATE:  August 7, 2018

Typical Tasks

  • Advises patrons of library policies, procedures, and services
  • Operates computers to enter and retrieve information, locate library materials, and charges and discharges library materials
  • Answers general reference and information questions
  • Assists patrons in selecting and locating specific titles
  • Instructs patrons in the use of the
  • Unpacks and sorts daily book shipments and distributes as indicated; processes library materials for circulation
  • Reassigns materials from one library collection to another, following established procedures
  • Prepares various materials such as books, periodicals, newspapers and video and audio recordings for circulation; enters materials into circulation database
  • Assists at the circulation desk, including checking materials in and out, issuing library cards, and calculating and collecting fines
  • Receives and processes requests and reserves
  • Assists in planning and presenting library programs
  • May be responsible for opening and/or closing a branch library according to established schedules and proceduresIn addition to typical tasks above, when assigned to Detention library, trains and supervises inmate workers; sorts, packs and unpacks shipments between library branches; coordinates periodic literary contests; records and submits statistics; prepares book selections, loads book carts and delivers library materials to inmate housing units.

Minimum Qualifications

Education:  Possession of a Bachelor’s degree from an accredited college or university.

Experience:  Two (2) years full time or its equivalent experience in a customer oriented environment.

Substitution for Education:  One (1) year full-time or its equivalent of office support work experience in a public library AND two (2) years full-time or its equivalent experience in a customer oriented environment AND
Either:1) possession of 60 semester or 90 quarter units from an accredited college or university which included 15 semester or 18 quarter units in humanities, social science or natural science; OR 2) a Certificate of Library Technology from an accredited college or university; OR 3) Two (2) years of full-time or its equivalent paraprofessional experience in a public library which must have included readers advisory, information services and bibliographic searching.

Selection Process

  1. Application Filing: All applicants must apply on-line at and submit the information as indicated on the job announcement by the final filing date.  A completed Supplemental Questionnaire is required at the time of applying.
  2. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
  3. Written Examination: May include multiple-choice questions. Test items may consist of the following assessment categories: Common Library practices, procedures, and terminology, reading and understanding written material, clerical skills/abilities, interpersonal relations and written communication. (Weighted 100%)
  4. Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list.


It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Closes July 18, 2018

Full job description is available here.