JOB: Adult Literacy Specialist, Sonoma County Library, Part-Time

Sonoma County Library
Announces an Employment Opportunity
ADULT LITERACY SPECIALIST – SANTA ROSA
25.5 HOURS PER WEEK – PART TIME

We are seeking a customer service driven professional with excellent communication skills for our part-time Literacy Specialist position. This position is located at the Central Library Annex in downtown Santa Rosa, in the heart of Wine Country, with the Redwoods and Pacific Ocean only minutes away.

THE POSITION:
This regular, part-time position provides support for the Adult Literacy Services programs, and performs related duties as required.

TYPICAL DUTIES include, but are not limited to:
Keeps accurate and consistent records
Maintains student and tutor records, files and databases
Conducts intake interviews with new students to assist in determining program eligibility and level
Develops and implements outreach program for recruitment of students in all parts of the county, on an as needed basis
Tracks completion of goals by students, acknowledges, and provides recognition for student achievements
Performs receptionist duties

MINIMUM QUALIFICATIONS:
Education: An Associate’s degree, or higher, from an accredited college or university with coursework in Education, Public Administration or related fields.

Experience: A combination of education and experience that creates an understanding of adult illiteracy. Generally, this would be achieved by one (1) year of administrative or programmatic experience, one (1) year of library or literacy experience, or three (3) years of clerical and office support work. Experience working with adults in an educational setting.
Knowledge of:
Principles, practices, and techniques of effectively dealing with adult learners
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff

Ability to:
Maintain accurate logs, records, and basic written records of work performed
Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, record data, prepare reports, and use email and other communications technologies
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work

SALARY RANGES: $21.95/hour to $27.42/hour plus benefits
CLOSING DATE: 5:00 p.m., Tuesday, May 7, 2019

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be complete and submitted by the final filing date in order to be considered. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).
The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).

EMPLOYMENT INFORMATION:
Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.
The Sonoma County Library is an Equal Opportunity Employer