JOB: Adult Literacy Specialist, Sonoma County Library

Sonoma County Library Announces an Employment Opportunity

We are seeking a customer service driven professional with excellent communication skills for our part-time Literacy Specialist position. This position is located at the Central Library in downtown Santa Rosa, in the heart of Wine Country, with the Redwoods and Pacific Ocean only minutes away.
Please see the attached job specifications for full details about this position.

This regular, part-time position provides support for the Adult Literacy Services programs, and performs related duties as required. The weekly schedule is for Tuesday- Saturday.
TYPICAL DUTIES include, but are not limited to:
Keeps accurate and consistent records
Maintains student and tutor records, files and databases
Conducts intake interviews with new students to assist in determining program eligibility and level
Develops and implements outreach program for recruitment of students in all parts of the county, on an as needed basis
Tracks completion of goals by students, acknowledges, and provides recognition for student achievements
Performs receptionist duties
Education: An Associate’s degree, or higher, from an accredited college or university with coursework in Education, Public Administration or related fields.
Experience: A combination of education and experience that creates an understanding of adult illiteracy. Generally, this would be achieved by one (1) year of administrative or programmatic experience, one (1) year of library or literacy experience, or three (3) years of clerical and office support work. Experience working with adults in an educational setting.
Knowledge of:
Principles, practices, and techniques of effectively dealing with adult learners
Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff
Ability to:
Maintain accurate logs, records, and basic written records of work performed
Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, record data, prepare reports, and use email and other communications technologies
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work

SALARY RANGES: $21.95/hour to $27.42/hour plus benefits
CLOSING DATE: 5:00 p.m., Wednesday, July 24, 2019

APPLICATION PROCESS: Please go to to apply. Applications must be complete and submitted by the final filing date in order to be considered. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).
The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).
REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer