JOB: On-Call Access Services Coordinator, Dominican University of California, San Rafael

Dominican educates and prepares students to be ethical leaders and socially responsible global citizens who incorporate the Dominican values of study, reflection, community and service into their lives. The University is committed to diversity, sustainability and the integration of the liberal arts, the sciences and professional programs. Dominican University of California is an independent university offering the best of Liberal Arts combined with a rigorous professional education. Founded in 1890, Dominican enjoys an over century-long reputation for excellence in scholarship, research and community outreach. The University offers more than 60 academic programs that reflect the diversity and creativity of both the faculty and the students. With about 1,900 students and a student to faculty ratio of 10:1, Dominican is able to successfully blend the personal attention associated with smaller schools with the academic resources of a larger university.

Resume/CV and cover letter are required and must be attached in attachment section of the application process (Step 2). Refer to the posting instructions for any additional materials that may be required.

Refer to the Dominican Employment Page for adjunct opportunities and application instructions.

Title: On Call Access Services Coordinator I
Department: Library
Division: Library
Reports To: Head of Access Services, Library
Status: Non-exempt, Part-time, Hourly, on-call

Position Summary:

Dominican University of California is seeking an individual for an On-Call Access Services Coordinator I position. The On Call Access Services Coordinator provides in-person, email, and phone assistance to patrons for library resources, facilities, and services; answers general technical questions; and helps maintain the organization of library materials and facilities. This acts as the main library contact on campus during evening and/or weekend hours, if assigned to that shift. The hours for this position may include night and weekend hours, sometimes working as late as 12:45 AM. This is an on-call, substitute position.


• Responsible for the operation of the Access Services Department when the Manager or other Access Services Coordinators are absent.
• Acts as the main library contact during evening and weekend shifts, if assigned.
• Provides assistance to patrons requesting library materials, services or information.
• Checks out, or supervises the checking out, of print and non-print library materials following established procedures and using the automated circulation module.
• Oversees the proper re-shelving of library materials by student employees.
• Provides access to the computer lab, the gallery, and classroom and conference facilities, resolving problems and responding to emergencies related to these facilities.
• Supervises and performs routine functions in the Innovative Interfaces Circulation. Module, and perform routine maintenance on Library equipment (e.g., copiers, printers, microfilm readers).
• Secures Library cash receipts.
• Opens, closes and secures the Library facility.
• Jointly, with other Access Services Coordinators, oversees reservation and minimal trouble-shooting of audio-visual equipment and laptop computers requested by faculty.
• Perform other duties as assigned.

Required Qualifications:

• Bachelor’s degree from four-year college or university; or one year of experience in a library
• Familiarity with academic library setting
• Ability to troubleshoot basic technology questions
• Excellent customer service skills
• Excellent attention to detail
• Ability to communicate effectively in oral and written form
• Familiarity with library OPACs, Sierra, and/or library resource management software
• Comfortable using current word processing, spreadsheet, and searching databases
• Ability to manage time and workload independently
• Uses creative problem solving and logic

Preferred Qualifications:

• Supervisory experience.
• Willingness to seek additional training to stay aware of changes in field
• Experience with Sierra/Interlibrary Loans/Reserves/Cataloging module

Additional Position Information

• Priority will be given to applications submitted by November 1, 2019; however additional applications may be considered until the position is filled
• Must be willing to consent to a background check

Dominican University of California is an independent, international, learner-centered university, offering both undergraduate and graduate programs. Dominican has a 1:10 teacher-to-student ratio, an average class size of 16, with a small-town feeling in a park- like campus. We blend interdisciplinary core courses, real-world studies, and small classes with close and supportive academic advising and mentoring.

Application Procedures

• Link to apply:

• A cover letter is required.

• Compile resume/CV and cover letter in one pdf document and upload in the Resume/CV section.

• For further questions on the application process, please contact

Dominican University of California is an Equal Opportunity Employer committed to excellence through diversity, and takes pride in its multicultural environment. We are committed in thought, word, and deed to recruiting and retaining a workforce that values the diversity of its student body. The University actively promotes an institutional culture that practices equity and inclusion. We strongly encourage applications from members of all under-represented groups in higher education.