JOB LISTING: Reference and Instruction Librarian, California Institute of Integral Studies, San Francisco

Reference & Instruction Librarian, California Institute of Integral Studies, San Francisco


The University’s commitment to quality instruction and innovative research is expressed in the collections of the Laurance S. Rockefeller Library. The Library collections include a broad selection of disciplinary and transdisciplinary scholarly materials in physical and electronic formats: books, journals, audiovisual materials, research databases, and academic tools.

The Library supports the research and learning in all four schools at CIIS, and the collection is particularly strong in the fields of: counseling, psychology, philosophy and religion, East-West comparative studies, integrative health, social and cultural anthropology, human sexuality, diversity and social justice, acupuncture and Traditional Chinese Medicine, various facets of an integral worldview, and the perennial wisdom.

The Library has a strong commitment to inclusive, mindful, and antiracist practices and all Library Staff members will contribute to advance the goal of fostering a diverse and inclusive community at CIIS.

Job Description:



Provide individual and group research assistance: in-person, online, on the phone, and by e-mail, to Library users (from Bachelor’s completion through Faculty level).
Participate in reference chat service (Springshare LibChat) and help staff the support ticketing system (Springshare LibAnswers).
Offer scholarly advising, research support and aid in study skills and digital literacy development.
Design, create, curate and maintain Library content to support reference, instruction, and Library operations: LibGuides, FAQs, handouts, virtual and physical displays, demonstration videos and other informational and training materials.
Coordinate reference team activities, including managing the reference schedule and leading reference meetings.
Train circulation staff to provide ready-reference and to field and escalate reference questions that come to the Circulation Desk and through LibAnswers.
Promote usage of Library resources.


Develop and lead in-class research skills and information literacy instruction, library orientations, and special topic library workshops (in-person and online).
Provide embedded librarianship at intensives, retreats, and cohort weekends; some evening and weekend work will be required (particularly at the start of each semester).
Regularly assess effectiveness of library instruction through in-person and online surveys and questionnaires, or other methods.

Academic liaison

Liaise with a share of the CIIS academic departments, as assigned, in collaboration with Reference Team.
As a program liaison, work with Faculty and Program Staff to promote library services, assess programmatic needs, and provide customized content to Academic Programs.
Work closely with other Library Staff to support course reserves and coordinate instruction requested from assigned programs and departments.

Collection Development

As a function of liaison activities, act as a selector for the subject areas relevant to assigned Programs and Departments, actively curating the collections to be relevant to and aligned with the teaching, learning and research needs of the University.
In coordination with entire Library Staff, undertake related tasks as appropriate including participating in the review of online resources such as databases and journals.
Per CIIS Library collection development policy, work to expand Library collections with a specific emphasis on electronic books and digital A/V resources, as available.
As needed, participate in analysis of donations for circulating and special collections.

Other areas of responsibility

Participate in the collection and analysis of assessment data used in decision-making, particularly in reference, instruction and collection development.
As needed, assist patrons at Circulation Desk with locating materials and in related matters.
Participate in staff meetings, planning, and problem-solving meetings; in general work as a member of the Library team.
Special projects and other duties as assigned.

Professional development

Stay current with advances and concepts in applicable library fields
Pursue trainings and courses on product changes, technical advancements, and new concepts as needed.
Attend workshops and conferences related to job responsibilities as staff development funds allow.
Advise colleagues and the director on developments in libraries and make recommendations for library actionable items when appropriate.



Demonstrated commitment to access, equity, diversity, and inclusion through:
continuous engagement in intersectional self-reflection and cultural humility, insomuch as inclusive and mindful professional practices pervade, and equity is foregrounded in your work.
examination of the ways that authority, academic and otherwise, is constructed and contextual, and facilitation of practices that allow for diverse ways of learning and knowing in the conduct of academic research.
Master of Library Science from an ALA-accredited institution.
Three years of related professional experience in reference and/or instruction in an academic library setting.
Demonstrated ability to design learning outcomes and provide instruction to promote information literacy.
Strong organizational, planning, and problem-solving skills, as well as ability to successfully balance priorities and multitask.
Excellent communication skills and demonstrated professionalism, in-person, over the phone, and online. The ability to authentically engage and listen attentively is critical for succeeding.
Demonstrated ability to work independently, as well as flexibly, collegially, and collaboratively with diverse constituencies in a busy office and across departments.
Comfort with ambiguity.
Understanding that job duties continue to change with the evolving research library environment
Willingness to explore new technologies and to find ways to incorporate them in order to enhance services and complete tasks more efficiently.
Ability to adapt quickly to new standards and technologies.


Experience with the following applications:
Springshare suite of Library software, such as LibGuides CMS, LibCal, LibAnswers LibChat and LibWizard.
Graphic design, video editing, and Web development applications used to support and design instructional materials such as Camtasia, Canva, Loom, and the Adobe Creative Suite (especially Photoshop and InDesign).
Course management systems, preferably Canvas.
Library acquisitions software, preferably GOBI.
OCLC WMS integrated library system (ILS).
Experience training and supervising student workers, interns, volunteers, or part-time staff.

Additional Information:


Working Conditions — Duties are primarily performed on-site in an office environment at a desk or computer terminal, typically, Monday through Friday. Some evening and weekend work is required, especially during peak instruction periods. Allowances may be made for scheduled virtual/remote work, depending on conditions and job duties.

Background Check — Due to the sensitivity and requirements of our positions, you should expect to undergo and be cleared of an employment background/criminal check, if extended an offer for employment. You may also be asked to provide proof of educational degree(s), licenses or credentials pertinent to the position. If your job requires driving on behalf of CIIS you will be required to provide proof of a valid driver’s license.

Visa Sponsorship — Visa sponsorship is not available for this position. Applicants must currently be authorized to work in the United States for any employer.

Relocation Assistance — This position is not eligible for relocation assistance.


CIIS is committed to providing an open, fair, inclusive, non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio- economic status, ethnicity, age, physical ability, or medical condition. We seek to increase the presence, representation and inclusion of U.S. historically under-represented people of color, international, bilingual and bicultural students, faculty and staff; and, to provide an environment that will attract and retain individuals identified as lesbian, gay, bisexual, transgender, queer, questioning and intersex (LGBTQQI).

Application Instructions:

Screening begins immediately and will continue until the position is filled.

Using the Apply Now link, please submit a Resume and Cover Letter online.

For Further Inquiries, please e-mail Michelle Zeng, HR Generalist at

Application URL at