Job Listing: Circulation Supervisor and Reserves Manager (San Francisco)

About California Institute of Integral Studies:
California Institute of Integral Studies (CIIS) is an internationally-recognized leader in integral education. CIIS has an enrollment of more than 1,500 students pursuing degrees in a variety of academic programs in its schools of Consciousness and Transformation, Professional Psychology and Health, Undergraduate Studies, and American College of Traditional Chinese Medicine (ACTCM). In addition, CIIS hosts a vibrant art exhibition program through The Arts at CIIS and offers a dynamic array of events through its Public Programs division, including workshops, lectures, and certificate programs. The University provides affordable mental health and acupuncture services to the San Francisco Bay Area through its 10 award-winning clinics. CIIS is accredited by the Western Senior College and University Commission (WSCUC) and Accreditation Commission for Acupuncture and Oriental Medicine (ACAOM).
Job Description:

The University’s commitment to quality instruction and innovative research is expressed in the collections of the Laurance S. Rockefeller Library. The Library collections include a broad selection of disciplinary and transdisciplinary scholarly materials in physical and electronic formats:  books, journals, audiovisual materials, research databases, and academic tools.The Library supports the research and learning in all four schools at CIIS, and the collection is particularly strong in the fields of: counseling, psychology, philosophy and religion, East-West comparative studies, integrative health, social and cultural anthropology, human sexuality, diversity and social justice, acupuncture and Traditional Chinese Medicine, various facets of an integral worldview, and the perennial wisdom.The Library has a strong commitment to inclusive, mindful, and antiracist practices and all Library Staff members will contribute to advance the goal of fostering a diverse and inclusive community at CIIS.ESSENTIAL DUTIES AND RESPONSIBILITIESReporting to the Access Services & Operations Manager, the Circulation Supervisor and Course Reserves Manager is responsible for ensuring the Library physical spaces are open in accordance with posted hours and that the Circulation desk is capably staffed at all times.  This position also works with faculty and academic staff to manage course reserves.Circulation SupervisionHiring, training, scheduling, and supervising student workers for the Circulation Desk.Handling regular circulation desk duties such as checking items in and out and fulfilling holds requests.First responder to basic patron queries in person, over the phone, and via email/chat, communicating and adhering to library policy, escalate to manager, reference team, and (rarely) building security as needed.Corresponding about and collecting fines, carefully adhering to credit card and cash payment handling guidelines for fees received by the library, including proper tracking and data-entry.Collecting library utilization data and assisting with library surveys.Shelving books, journals, audiovisual materials, etc.Assisting with regular assessment of library procedures and policies and with keeping the Circulation Manual up to date.Assuring orderly and clean appearance of the library and reading areas and making sure all necessary materials and equipment are available and in working order.Assisting library patrons with photocopying, including paper supply, and scanning and or printing as necessary.Monitoring for emergencies that arise within the library space (leaks, power outage, etc.) or technical problems involving the copier, printer, computer equipment, security gates, etc., and escalating for service as required.Performing inventories and shelf-reading and identifying worn or damaged materials for repair or replacement.Working on on-going library projects (books displays, stacks shifts, etc.)Keeping forms and posted signage up to date.Additional tasks as assigned.Reserves ManagementManaging all aspects of the academic course reserves process.Supporting, training, and communicating with faculty about the reserves process and policies, including keeping reserves LibGuide and Google form up to date.Communicating copyright compliance and best practices as established by CIIS.Hiring, training, and supervising student worker(s) to assist with reserves processing.Assisting with acquisition of items for reserves and participate in regular collection development, in collaboration with the Cataloging Librarian.Other Areas of ResponsibilityDemonstrating a commitment to access, equity, diversity, and inclusion by providing services in a manner that mitigates bias and cultivates belonging.Participating in cross training other library services to ensure critical departmental responsibilities are performed in case of absence of personnel.Participating in staff meetings, planning, and problem-solving meetings; in general works as a member of the Library team.Professional DevelopmentStaying current with advances and concepts in applicable library fields.Taking trainings and courses on product changes, technical advancements, new concepts as needed.Advising colleagues and the Director on developments in libraries and making recommendations for library actionable items when appropriate.
Requirements:

Minimum of six (6) months’ related experience in the following (academic library setting would be a plus):Providing excellent customer service (in-person, on the telephone and via email).Hiring, scheduling, supervising and training of entry-level staff.Experience working in a professional office or library setting, working cooperatively and flexibly in a busy office and across departments, successfully balancing priorities and multitasking.Demonstrating professionalism in all communications.Keeping accurate records.Taking, applying and tracking payments and handling invoices and purchase orders; some light bookkeeping experience.Using Excel spreadsheets, Paycom or other personnel time management software, and various Integrated Library Systems and online applications.
Additional Information:

SCHEDULEFull time/ 40 hour week. One weekend day per week.Work will be primarily on site. Closing shift (hours vary seasonally). When weekend building hours resume at Mission Campus, this position should expect to work one weekend day per week.  Some additional evening and weekends may occasionally be required.SALARY AND BENEFITSSalary commensurate with skills and experience.NOTES TO CANDIDATEWorking Conditions — Duties are primarily performed in an office environment at a desk or computer terminal, typically, Monday through Friday.
Background Check — Due to the sensitivity and requirements of our positions, you should expect to undergo and be cleared of an employment background/criminal check, if extended an offer for employment. You may also be asked to provide proof of educational degree(s), licenses or credentials pertinent to the position. If your job requires driving on behalf of CIIS you will be required to provide proof of a valid driver’s license.
Visa Sponsorship — Visa sponsorship is not available for this position.  Applicants must currently be authorized to work in the United States for any employer.
Relocation Assistance — This position is not eligible for relocation assistance.EQUAL EMPLOYMENT OPPORTUNITY POLICYCIIS values diverse perspectives and life experiences. Every applicant will be considered regardless of race, color, ethnicity, creed, national origin, ancestry, gender, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. All qualified persons legally authorized to work in the United States are encouraged to apply.Accommodations for people with disabilities will be provided on request.
Application Instructions:

Screening begins immediately and will continue until the position is filled.Using the Apply Now link, please submit a Resume and Cover Letter online.For further Inquiries, please email the HR Office at HROffice@ciis.edu 
 Job Posting URL: https://ciis.interviewexchange.com/jobofferdetails.jsp;jsessionid=5DDB775A9B4544E52A8E7DDAA9BB529F?JOBID=135705