Student Engagement and Success Librarian (East Bay)

Job no: 506697
Work type: Non-Instructional Faculty (Coach/Counselor/Librarian)
Location: East Bay
Categories: Unit 3 – CFA – California Faculty Association, Tenured/Tenure-Track, Full Time, Librarian (Non-instructional Faculty)

Student Engagement and Success Librarian

THE UNIVERSITY:  California State University, East Bay, one of the 23 California State Universities, consists of a 342 acre campus on unceded Ohlone land in the Hayward hills, overlooking the San Francisco Bay, a campus on unceded Bay Miwok land in Concord, and a center in unceded Ohlone land in downtown Oakland (CSUEB’s Muwekma Ohlone Tribal Land Acknowledgment). As a designated Hispanic-Serving Institution as well as an Asian American & Native American Pacific Islander Serving Institution (AANAPISI), the University  serves a richly diverse, multicultural population of over 14,000 students drawn largely from regional community colleges and high schools. See our University Mission and Pioneer Insights Data Dashboard for more information.

THE DEPARTMENT: The University Libraries consist of the main Hayward campus library, a smaller Concord campus library, and a robust online presence. The Libraries provide an evidence-based Information Studies Program that supports students’ development of a critical consciousness about the information universe. Our program is based on the belief that the Library serves our academic community in formal and informal ways, supporting learning in specific academic disciplines and support for lifelong learning. We embrace our role in student success via instructional efforts such as our department’s credit courses, course-integrated instruction in other departments, standalone workshops, and one-on-one consultations on and off the Reference Desk. We work collegially with students and faculty to meet not only their information needs, but also to foster a culture of critical information literacy: one that values being conscious of how knowledge is created, best practices for research, the social and political implications of information access and use, and the importance of active participation in the scholarly conversation.

Quick Facts:

  • Library Staffing: 13 full-time equivalent faculty members, 17 staff members, and many student assistants.
  • Collections: The library holds print and online collections focused on meeting students’ needs and we have robust open initiatives and programs.
  • Budget: The annual library budget is about $4.5 million. 
  • Building: New library building, CORE building, expected completion of Spring 2022

DUTIES OF THE POSITION: The Student Engagement and Success Librarian will focus on the success and belonging of students, including first year students, new transfer students, first generation college students, and students from underserved communities at Cal State East Bay. 

The Student Engagement and Success Librarian will support students to establish strong awareness of and engagement with the library and its services to help ensure their retention and success. This position will lead our existing Student Ambassador program. In collaboration with library colleagues, the faculty in this role will participate in and create welcoming library initiatives that address students’ sense of belonging at Cal State East Bay, fostering connections to peers, community, and institutional resources that will contribute to academic and social success. The library faculty in this role will leverage and expand existing partnerships with programs and departments directly related to student success and student retention on campus, such as student affinity groups (such as the forthcoming Black Student Success Center, a Latinx Student Success Center, an API Student Success Center, and an Undocumented Student Resource Center), student support programs, (such as EOP, EXCEL, Summer Bridge, Renaissance Scholars, DISC) and other targeted onboarding programs (such as GANAS, Sankofa Scholars, APASS). In addition, this position will be expected to meet all requirements for tenure-track faculty, including instruction, research, and service, with assigned liaison duties.

The job applicant should address the following required and desired qualifications in their cover letter. Applicants are encouraged to draw upon a wide range of experiences, including but not limited to coursework, internships, externships, and community or volunteer work.

The Student Engagement and Success Librarian will create new opportunities for the library to: 

  • focus on the success and belonging of students, including first year students, new transfer students, first generation college students, and students from underserved communities;
  • lead and grow the Student Ambassador program, including training and supervision of library student assistants
  • further build relationships between the Libraries and other academic units, student services, and student leadership units across campus;
  • coordinate with Library Faculty in the design of equity informed library initiatives; 
  • coordinate with Library Faculty to articulate the relationship between the library and student success and belonging, and to design effective assessment strategies to measure impact;
  • establish strong student awareness and engagement with the Library and its services in order to help reduce the opportunity gaps and time to graduation; and, 
  • serve as a liaison for student success initiatives at a local institutional level and at a CSU system-wide level.

Please note that teaching assignments at California State University, East Bay include courses at the Hayward, Concord, and Online campuses. In addition to teaching, all faculty have advising responsibilities, assist the department with administrative and/or committee work, and are expected to assume campus-wide committee responsibilities.

RANK AND SALARY: Associate Librarian or Senior Assistant Librarian Rank. Salary is dependent upon educational preparation and experience. Subject to budgetary authorization.

DATE OF APPOINTMENT: Fall Semester 2022, or earlier



  • MLS degree from an ALA-accredited institution or equivalent by start date;
  • demonstrated experience working or collaborating with Black, Indigenous, and People of Color (BIPOC) individuals and communities;
  • demonstrated interest or experience in student success;
  • demonstrated ability to work collaboratively to plan, design, and implement innovative projects or services;
  • demonstrated interest or experience in serving a highly diverse, urban population.


  • Interest or experience in supervising students / student employees;
  • interest or experience in advocating for students;
  • awareness of issues related to accessibility of resources and services;
  • interest or experience with equity issues in education;
  • interest or experience in research or scholarship.

Candidates should demonstrate experience in teaching, mentoring, research, or community service that has prepared them to contribute to our commitment to diversity and excellence. Additionally, applicants must demonstrate a record of scholarly activity. This University is fully committed to the rights of students, staff and faculty with disabilities in accordance with applicable state and federal laws. For more information about the University’s program supporting the rights of our students with disabilities see:

APPLICATION DEADLINE: Applications are due for first review by Sunday, December 5, 2021 at 11:59pm PT. First reviews of applications will begin on Monday, December 6, 2021. First round interviews are anticipated to occur via Zoom the week of January 10th, 2022.

Please submit a letter of application, which addresses the qualifications noted in the position announcement; a complete and current Curriculum Vitae (CV) or resume, and email information for three people who will be asked to provide confidential Letters of Recommendation in the event that you are selected as a finalist. All materials can be submitted via PageUp (see “Apply Now”).

Applicants are required to submit a 1-2 page diversity statement addressing both of the below prompts.

1. Please talk about how your lived experiences influence your work with BIPOC students and/or communities. Please use specific examples.

2. How can librarianship better incorporate anti-racist pedagogies and practices?

Note: California State University, East Bay hires only individuals lawfully authorized to work in the United States. All offers of employment are contingent upon presentation of documents demonstrating the appointee’s identity and eligibility to work in accordance with provisions of the Immigration Reform and Control Act.  A background check (including a criminal records check and prior employment verification) must be completed and cleared prior to the start of employment. 

As an Equal Opportunity Employer, CSUEB does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran’s status.  The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Advertised: November 08, 2021 (8:00 AM) Pacific Standard Time
Applications close: Open Until Filled