Access Services Reserves and Copyright Supervisor

Location  CA 94556, CA

Job Type Full-Time

Department Library

Job Number 2015-1603507

Closing 7/31/2022 11:59 PM Pacific


Background: Founded in 1863, Saint Mary’s is a residential campus nestled 20 miles east of San Francisco in the picturesque Moraga Valley. Based in the Catholic, Lasallian and Liberal Arts traditions, Saint Mary’s currently enrolls more than 4,000 students from diverse backgrounds in undergraduate and graduate programs. The De La Salle Christian Brothers, the largest teaching order of the Roman Catholic Church, guide the spiritual and academic character of the College. As a comprehensive and independent institution, Saint Mary’s offers undergraduate and graduate programs integrating liberal and professional education. Saint Mary’s reputation for excellence, innovation, and responsiveness in education stems from its vibrant heritage as a Catholic, Lasallian and Liberal Arts institution. An outstanding, committed faculty and staff that value shared inquiry, integrative learning, and student interaction bring these traditions to life in the 21st century. The College is committed to the educational benefits of diversity. Responsibilities

The Access Services Reserves and Copyright Supervisor performs a wide range of complex and interrelated duties involving a high level of decision-making within one or more functional areas of access Services. Applies knowledge of the overall system and works mostly independently with a high degree of initiative. Manages the operations over the Course Reserves/Textbook unit (physical and electronic course materials) and reviews electronic course content ensuring the college acts in accordance with copyright law. Maintains reports, and assists in analyzing Reserve and TextbookCollection statistics.In addition, this position manages the Student Employee Team during library open hours. Collaborates with hiring, training, and supervising student employees. The primary schedule is 3 pm-11 pm Sunday and 1 pm – 9 pm Monday-Thursday. Adjustments to the primary schedule may be required occasionally, in response to staffing needs (e.g. covering closing during a colleague’s absence) and changes in the academic calendar (e.g., intersession, summer hours, etc.).

1. Reserves Manager

The Reserves Manager independently manages the library’s course reserves and Textbook unit (instructor-initiated requests for library materials to be procured/digitized/reserved for course instruction). Works independently to manage and oversee workflow and procedures to ensure requests are processed quickly and effectively. This includes significant collaboration across library units for oversight of a request and processing queue that involves other teams (acquisitions and cataloging) and constant refinement of protocols. Collaborates and educates faculty on reserves requests and LMS integrations. Compiles and reports Reserve statistics and assists in their analysis.

2. Service Desk Supervision/Student Employees

The position uses independent judgment, provides and oversees the delivery of accurate, timely, and courteous service that respects patron needs and strengthens the educational experience, and contributes to student success.In collaboration with the Access Services Team, coordinates students’ student customer service and works to maintain a consistently accurate and high-quality service. Ensuring adequate staffing levels are maintained to provide excellent service for the library’s hours, including semester breaks and summers. This position responds during building emergencies, ensures building safety, and is often the only staff lead in the building. In addition, this position is often the only person opening during weekend hours supervising and managing the Library Service Desk.Shares responsibility for recruiting, hiring, orientations, training, and supervising Access Services Student Employees. Evaluate job performance per standards and timeline of student employment evaluation process. As appropriate, recommends students for pay increases according to written benchmarks and completes and submits the required forms.

3. Building MonitorMonitors the physical condition of the Library and inspects the building daily for potential safety hazards, security, and other issues. Reports building issues by preparing and issuing work orders to the campus facilities department. Provides security to maintain a safe and inviting atmosphere for all patrons and staff in Library buildings during the afternoon, evening, night, and weekend hours. Mediates, prepares, and submits incident reports to public safety. This position responds during building emergencies, ensures building safety, and is often the sole staff lead in the building.

4. Link+ Co-ManagerHas thorough knowledge of Link+ policies and procedures, and supervises the processing of daily (Sunday-Thursday) Link+ requests and deliveries

5. Library Committee Work/Professional DevelopmentParticipates in Library Team MeetingsParticipates and collaborate in campus committeesStay abreast of current trends in course reserves, and updates to copyright law

6. Other Duties as AssignedPerforms other duties as assigned or as the situation dictates within the scope of this classification. Serves as backup for other Access ServicesUnit Heads. Participates in planning and accomplishing the goals of AccessServices, the Saint Mary’s College Library, and Saint Mary’s College. Experience and Qualifications



Experience: (years required and applicable field of experience): Minimum two years working in a library Circulation Department, preferably in an academic setting. 

Experience supervising others required.

Skills/Abilities: (e.g. computer skills, written & verbal skills, trades, laws, procedures, technical) Familiarity with Microsoft Office 2007, particularly Word and Excel programs. 

Knowledge of confidentiality and copyright laws. 

Ability to work effectively with a diverse student population, with other staff, and as a member of a team. 

Ability to perform specialized duties that require a broad knowledge of general library operations and policies, and comprehensive knowledge of Circulation and Reserve policies and procedures. 

Ability to gain a thorough understanding of Millennium, the Innovative Interfaces Inc. (III) automated circulation system, Albert (online catalog), and Link+ service. Is familiar with ERes (electronic reserve) or other electronic reserve systems. Has knowledge of library Copyright policy and complies with U.S. Copyright Law regarding “fair use.”

Ability to organize, prioritize, and delegate tasks and to handle multiple assignments at a time. 

Ability to work with frequent interruptions. 

Must have excellent listening, oral, and written skills and an excellent service ethic.

Reliability and punctuality are essential. 

Supervisory experience preferred.

Licenses & Certifications (e.g. CPA, RN, etc.): REQUIRED:    PREFERRED: 2-year certificate in a library and information technology (LIT) program.

Other Requirements: (e.g. travel, weekend/evening work) Works one Saturday a month in rotation with Access Services team members. Makes adjustments in the schedule as necessary to attend meetings and events; occasionally works overtime during peak periods of the year or to attend a department meeting.AgencySaint Mary’s College of CaliforniaAddress1928 Saint Mary’s Road

Moraga, California, 94575