Salary $70,408.00 – $85,529.60 Annually

Location  Hayward, CA

Job Type Full-Time

Remote Employment Flexible/Hybrid

Job Number T785-2022-11

Department Library Services Department

Closing date and time Continuous


COVID POLICY: The City of Hayward has adopted a mandatory COVID-19 vaccination policy for all new employees issued formal offers of employment on or after February 1, 2022. Under this policy, proof of full vaccination is required as a condition of initial and continued employment with the City unless the employee has applied for an exemption and is awaiting the City’s response or has been granted an exemption, or unless stricter State or Federal legal requirements apply.  If offered employment, you will receive instructions regarding how to provide verification of vaccination or how to apply for an exemption, which will be required prior to your start date.  You may read the full policy here: COVID-19 Vaccine and Testing Mandate (Download PDF reader)  

DEADLINE TO APPLY: First review of applications scheduled for December 2, 2022 at 5:00 PM; Open until Filled

The City of Hayward is excited to announce its recruitment for the position of Literacy Program Coordinator. This position works closely with Library management personnel to develop and administer an adult literacy program in the City. In addition to knowledge of the field, it requires strong administrative skills combined with interpersonal sensitivity and tact and the ability to speak in public. Plans and implements literacy activities within the community including recruiting and training volunteer tutors, interviewing prospective students and matching them with tutors, and providing counseling and follow-up services for volunteers and students.
The Hayward Library Department delivers equal opportunity in education to Hayward residents, preserves and improves quality of life for all members of the community, and contributes to the ongoing health and success of a thriving Hayward.

This position works closely with Library management personnel to develop and administer an adult literacy program in the City. After a suitable training period, it will function independently with only occasional direction.Essential Duties

Duties may include, but are not limited to the following:

Provides intake and placement services to students and volunteer tutors of the literacy program.

Coordinates and conducts tutor orientations, training and in-service meetings.

Plans and implements recruitment activities for students and tutors including outreach through community organizations, letters, notices and newsletters.

Maintains accurate and timely files on program and program participants.

Seeks alternate funding, including the development of grant applications, and the planning and implementation of other fundraising events.

Prepares quarterly project reports required under grant agreement and related reports as needed.

Prepares and monitors program budget, including administration of grant funds.

Attends and participates in local Literacy Council meetings, Bay Area Literacy (BALIT) meetings and services on Literacy Council committees.

Designs and coordinates publicity for the Literacy Program and Program activities including volunteer recognition activities.

Provides counseling and conflict resolution services to tutors and students.

Keeps Library staff informed of status and activities of the Literacy Program.

Performs related duties as required.


Knowledge of:

  • Adult literacy programs.
  • Social service agencies’ roles in the community.
  • Office management methods and procedures.

Ability to:

  • Perform long range planning and budgeting.
  • Compile data and prepare statistical and narrative reports.
  • Analyze situations accurately and adopt an effective course of action.
  • Supervise others.
  • Counsel and evaluate training needs.
  • Work a flexible schedule including evenings and weekends.
  • Skill in interpersonal relations with many types of people.
  • Skill in oral communication with individuals and with groups including making public presentations.
  • Skill in written communication to prepare grant applications, news releases, reports and correspondence.  

A complete job description and list of duties can be found at Qualifications


Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:


One (1) year of experience working in a literacy program, teaching, library work or community service program similar to the Literacy Program. Experience working with community groups and organizations is desirable.


Equivalent to a Bachelor’s Degree from an accredited college or university with major coursework in social services, literacy training, education, library science or closely related field.


Essential duties require the following physical abilities and work environment: Ability to work flexible hours, evenings and weekends, use telephone equipment, access a personal computer and give oral presentations to City staff, students, volunteer tutors and the general public.Supplemental Information


Candidates must submit a completed City of Hayward job application, which fully describe the nature of their professional experience and qualifications. Applications submitted without all required materials will not be considered.

Based on the information provided, those best qualified may be invited to the next phase of the process, which may include an oral, practical, and/or written examination.

The examination process will result in a ranked eligible register of candidates for hiring consideration by the department.  Actual hire depends on success in the departmental selection process.

Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history, medical evaluation, confirmation of educational credentials and degrees, licenses including driver’s license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

Applicants will be notified electronically via Government Jobs as to their status in the selection process.  It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward.

Candidates are encouraged to apply online at under the Current Vacancies tab or at  Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA  94541.  Office hours are Monday through Friday, 8 a.m. to 5 p.m. 

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at (855) 524-5627.

Date Of Virtual Examination:
Week of December 11, 2022

The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.

The City of Hayward is an Equal Opportunity EmployerAgencyCity of HaywardPhone510-583-4500Websitehttp://www.hayward-ca.govAddress777 B Street

Hayward, California, 94541