POSITION SUMMARY

The Library Operations Manager is responsible for developing and enforcing circulation and reserves policies and practices that allow for equitable and ethical access to library space and collections for the entire CIIS community, in collaboration with the Circulation Supervisor. Additionally, this position is responsible for ensuring the library and its staff are equipped to provide a high level of service to the academic community at CIIS at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Library Operations

• Keep the Circulation manual and policies documents up to date, and work jointly Library Director and Circulation Supervisor to develop and maintain circulation policies that serve the CIIS community.
• Assist with supervision of Circulation staff, in collaboration with the Circulation Supervisor.
• Track physical Library usage.
• Monitor overdue and fine notices in Koha (the Library’s ILS), handle correspondence and inquiries regarding Library circulation (overdues/fines); and follow up with patrons on lost and damaged book issues.
• Work with Business Office to resolve patron fines issues when needed.
• Initiate Registration holds on delinquent accounts.
• Administer to Associate Member accounts (Alum and Friend of the Library).
• Maintain office files.
• Order and maintain supplies.
• Record and acknowledge donations to the Library.
• Serve as liaison with Operations & Facilities for initiating and tracking work orders.
• Tracks Library staff schedules; serves as the “go-to” person for last-minute schedule changes.
• Planning for and collaborating with Library staff to set calendaring for space and services, in collaboration with Systems Librarian.
• Record and distribute minutes for biweekly Library staff meetings.
• Communicate with Registrar’s Office re: end-of-semester lists; processes graduation clearance paperwork.
• Responsible for circulation services in the absence of Circulation Staff.
• Additional tasks as assigned.

Reserves Management

• Manage academic course reserves process.
• Support, train, and communicate with faculty about reserves process and policies.
• Communicate copyright compliance and best practices established by CIIS.
• Delegate processing of course reserves to Circulation Supervisor and student workers.
• Hire, train, and supervise student worker(s) to assist with reserves processing, in collaboration with Circulation Supervisor.
• Assist with acquisition of items for reserves and participate in regular collection development, in collaboration with the Cataloging Librarian.

Library Accounting

• Handle invoices and check requests; is primary contact with the Business Office for Library operating expenses.  Manages Library bookkeeping and accounts payable (both paper and computer files).
• Keep daily tally of Circulation cash box and makes periodic deposits with Business Office.
• Process and submit transmittals for credit card payments for Library fees and fines.
• Assist the Library Director, as requested, with budget records and calculations.
• Assist with set-up, advertising, and financial management for Library book sales.

Professional Development

• Stay current with advances and concepts in applicable library fields.
• Take trainings and courses on product changes, technical advancements, and new concepts as needed.
• Advise colleagues and the Director on developments in libraries, and making recommendations for policy and procedure changes.

MINIMUM QUALIFICATIONS

Required

Minimum of one year’s experience, in an academic library setting, in the following areas:

• Providing excellent customer service (in-person, on the telephone and via email).
• Large-scale purchasing for office supplies and library materials.
• Demonstrating professionalism in all communications.
• Taking, applying and tracking payments and handling invoices and purchase orders; some light accounting experience is preferred.
• Keeping accurate records.
• Using MS Office Suite (especially Excel and Outlook 365).
• Working cooperatively and flexibly in a busy office and across departments, successfully balancing priorities and multitasking.
• Hiring, scheduling, managing and training of entry-level staff.

Preferred

• Library certificate or degree.
• Experience working at a circulation desk.
• Experience using Koha or other integrated library system, Springshare LibApps,
• OCLC products, ADP or other personnel time management software, Jenzabar EX or equivalent educational administrative database.
• Collection development and acquisitions of library resources in all formats.
• Conversant with Copyright law and current interpretations of Fair Use.

SALARY AND BENEFITS

Salary commensurate with skills and experience.

NOTES TO CANDIDATE

• Working Conditions — Duties are primarily performed in an office environment at a desk or computer terminal, typically, Monday through Friday; however, some weekend and evening hours may be required.
• Background Check — Due to the sensitivity and requirements of our positions, you should expect to undergo and be cleared of an employment background/criminal check, if extended an offer for employment. You may also be asked to provide proof of educational degree(s), licenses or credentials pertinent to the position. If your job requires driving on behalf of CIIS you will be required to provide proof of a valid driver’s license.
• Visa Sponsorship — Visa sponsorship is not available for this position.  Applicants must currently be authorized to work in the United States for any employer.
  Relocation Assistance — This position is not eligible for relocation assistance.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

CIIS is committed to providing an open, fair, inclusive, non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio- economic status, ethnicity, age, physical ability, or medical condition. We seek to increase the presence, representation and inclusion of U.S. historically under-represented people of color, international, bilingual and bicultural students, faculty and staff; and, to provide an environment that will attract and retain individuals identified as lesbian, gay, bisexual, transgender, queer, questioning and intersex (LGBTQQI).

Application Instructions:

Screening begins immediately and will continue until the position is filled.

Please submit a Resume and Cover Letter to apply online at: https://ciis.interviewexchange.com/jobofferdetails.jsp?JOBID=96410

Job Responsibilities

Receives purchase requests from liaison librarians and works with the librarians to ensure that the correct titles are purchased.

Verifies the accuracy of information on the purchase requests.

Checks orders against the Library’s online catalog to prevent duplication of items.

Opens shipments and checks orders received against packing lists and/or invoices and returns defective or erroneous items.

Sends claims to book vendors for unfilled orders.

Determines tax status of invoiced items in accordance with University policy and edits invoice for correct tax payment by Accounts Payable.

Posts invoices in automated system (Innovative Sierra) and prepares invoices for payment by Accounts Payable.

Works closely with the Accounting and Business Services office and vendors to resolve any discrepancies.

Participates in fund accounting. Ensures that book orders and invoices are charged against the proper University funds. Tracks funds and alerts department head as to errors or discrepancies.

Participates in cross training to ensure all departmental responsibilities are performed in case of absence of personnel.

Attends workshops, meetings, and conferences related to job responsibilities as staff development funds allow.

Special projects and other duties as assigned.
Minimum Requirements

Minimum of 3 years working in a library, preferably in the acquisitions department or equivalent. Experience using Integrated Library Systems (ILS), web-based technologies or comparable service/education/library technologies. Four years of higher education (120 units) from an accredited college or university or an equivalent combination of education and experience.
Additional Knowledge, Skills, and Abilities

Demonstrated ability to work independently, prioritize responsibilities, formulate and implement policies, and resolve problems.

Demonstrated knowledge of library technical services processes and procedures.

Demonstrated flexibility in dealing with unexpected problems and changes in technology.

Demonstrated attention to detail and tenacity in problem solving.
Excellent computer skills including knowledge of Microsoft Word and Excel.

Excellent organizational, communication, and customer service skills.

Able to carry out physical maneuvers which involve lifting and carrying books, pushing book trucks and carrying materials weighing up to 25 pounds.

Preferred Requirements:

Self-motivated with initiative and flexibility in order to respond to changing needs and priorities.

Capable of working with a minimum of supervision; able to make decisions independently, within the framework of departmental and library policies and goals.

Library technical assistant degree and/or clerical accounting/bookkeeping experience or coursework.

Experience working in a library acquisitions department.

Full job description and application instructions available online.

LITERACY SPECIALIST – SANTA ROSA 20 HOURS PER WEEK – PART TIME

Please go to https://www.calopps.org/sonoma-county-library for a complete job description, benefit information and to apply.

We are seeking a customer service driven professional with excellent communication skills for our part-time Literacy Specialist position. This position is located at the Central Library Annex in downtown Santa Rosa, in the heart of Wine Country, with the Redwoods and Pacific Ocean only minutes away.

THE POSITION:

This regular, part-time position provides support for the Adult Literacy Services programs, and performs related duties as required.

TYPICAL DUTIES include, but are not limited to:

• Keeps accurate and consistent records
• Maintains student and tutor records, files and databases
• Conducts intake interviews with new students to assist in determining program eligibility and level
• Develops and implements outreach program for recruitment of students in all parts of the county, on an as needed basis
• Tracks completion of goals by students, acknowledges, and provides recognition for student achievements
• Performs receptionist duties

MINIMUM QUALIFICATIONS:

Education: An Associate’s degree, or higher, from an accredited college or university with coursework in Education, Public Administration or related fields.

Experience: A combination of education and experience that creates an understanding of adult illiteracy. Generally, this would be achieved by one (1) year of administrative or programmatic experience, one (1) year of library or literacy experience, or three (3) years of clerical and office support work. Experience working with adults in an educational setting.

Knowledge of:

• Principles, practices, and techniques of effectively dealing with adult learners
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staffAbility to:
• Maintain accurate logs, records, and basic written records of work performed

Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work

SALARY RANGES: $21.95/hour to $27.42/hour plus benefits

CLOSING DATE: 5:00 p.m., Monday, May 7, 2018

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date. The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).

EMPLOYMENT INFORMATION:
Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

LIBRARY SPECIALIST* – ROSELAND 20 HOURS PER WEEK – PART TIME

* Pending classification study

Please go to https://www.calopps.org/sonoma-county-library for a complete job description, benefit information and to apply.

We are seeking a customer service driven professional for our part-time Library Specialist position at the Roseland Community Library.

THE POSITION

TYPICAL DUTIES include, but are not limited to:

• Advises patrons of library policies, procedures, and services in person and over the telephone with a friendly and helpful attitude
• Registers patrons, enters patron information into library database and issues new or replacement library cards with accuracy; updates patron records; communicates with the patron about the procedure and explains rationale positively when denials are required
• Listens attentively to patron’s questions about library account and answers in a calm and professional manner
• Recognizes when a question needs to be directed to reference staff
• Proactively collects fines and payments for lost materials
• Assists patrons with the use of public computers and other electronic equipment
• Efficiently and accurately balances daily cash and prepares deposit
• Readily and proficiently uses a computer to enter and retrieve information, locate library materials and charge and discharge materials; successfully incorporates the use of RFID and the StaffLink into daily circulation workflow
• Efficiently receives and processes requests and reserves
• Quickly and accurately sorts returned books

Readily provides clerical assistance to Librarians and other staff

MINIMUM QUALIFICATIONS: Equivalent to the completion of the twelfth (12th) grade and one (1) year of clerical and office support work. An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. Bilingual skills in Spanish required.

DESIRED SKILLS AND ABILITIES:
Excellent oral and written communication skills; customer service experience; proficiency with computers and software applications. Previous work or volunteer experience performing outreach to the Hispanic community preferred.

WORKING CONDITIONS:
Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

SALARY RANGES: $20.38 to $25.46 per hour plus benefits

CLOSING DATE: 5:00 p.m., Tuesday, May 8, 2018

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date.
The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).

EMPLOYMENT INFORMATION:
Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

20 HOURS PER WEEK – PART TIME

Please go to https://www.calopps.org/sonoma-county-library for a complete job description, benefit information and to apply.

We are seeking a customer service driven library professional with excellent communication skills for our part-time Children Services Librarian position at the Roseland Community Library. The ideal candidate will have strong outreach, technical, and training skills and be willing to work in a sometimes fast paced and often vibrant “all ages” environment. Share your talents and abilities while utilizing your librarian skills for community partnerships, basic to advanced computer training and downloadable Audio and eBook device help for the public.

THE POSITION: 

Please see the job specifications for full details about this position.

Under general supervision, this position provides excellent customer service while performing a variety of professional children’s library services, including reference, reader’s advisory, collection development, event planning, outreach, digital literacy training for the public, and performs related work as assigned.

TYPICAL TASKS include, but are not limited to:

• Provides general reference and reader’s advisory services.
• Explains library policies and procedures to patrons and staff.
• Assists, advises and instructs patrons on the use of library materials and equipment, including automated catalogs, the Internet, various software, eBooks and audio book reading and listening devices and digital literacy in general.
• Conducts reference searches using a variety of database, online, and other search techniques
• Helps to maintain and select the addition of books, reference materials, CD’s, DVD’s, electronic media, and other library materials.
• Assists at the Circulation Desk when needed.
• Assists in and/or directs the preparation of exhibits and the organization and presentation of a variety of programs and events, as well as forming community partnerships for co-events
• Leads book discussion groups.
• Promotes the Library out in the community, at schools, and events, and provides written outreach through community publications as well as press releases and other promotions; may represent the Library in meetings with the community or special interest groups.
• Helps to maintain social media connectivity to the library public.
• The Librarian II performs all of these tasks but at a more difficult, higher level. May serve as Person-in-Charge when Branch Manager is absent.

MINIMUM QUALIFICATIONS: 

Education and Experience: Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university. The Librarian II requires two (2) years of appropriate professional experience working as a children’s librarian, preferably in a public library. Must have a valid California driver’s license. Spanish bilingual skills are required.

Desired Skills & Abilities:

Requires excellent oral and written communication skills; previous work or volunteer experience performing outreach to the Hispanic community preferred.

SALARY RANGES:

Librarian I – $28.80 to $36.00 per hour

Librarian II – $30.25 to $37.78 per hour

CLOSING DATE: 5:00 pm, Tuesday, May 8, 2018

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be submitted by the final filing date. The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s).

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The eligibility list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer